Terms of Service
Updated: January 5, 2022
PLEASE REVIEW THE FOLLOWING BEFORE USING THIS SITE OR ACCESSING ANY OF THE CONTENT OR SERVICES AVAILABLE THROUGH THE SITE. YOUR USE OF THIS SITE MEANS YOU ACCEPT THE FOLLOWING TERMS AND CONDITIONS. IF YOU DO NOT ACCEPT THESE TERMS AND CONDITIONS, DO NOT USE THE SITE OR ACCESS ANY OF THE CONTENT OR SERVICES AVAILABLE THROUGH THE SITE.
The Reaching Neighbors web site (the "Site") and all associated content and services accessible through the Site are provided by Reaching Neighbors®. ("Reaching Neighbors").
Reaching Neighbors® may update these terms and conditions at any time without notice to you, so you should review these terms and conditions periodically. The most current version of these terms and conditions can be reviewed by clicking on the "Terms of Service" hypertext link located at the bottom of the Site's pages. These terms and conditions include any other operating rules or policies that may be published on the Site by reachingneighbors.com.
All content included on the Site (including text, graphics, logos, button icons, images, data compilations, and software, hereinafter referred to as "Content") is the property of reachingneighbors.com (and as applicable, its licensors). All Content is protected by United States and international copyright laws and other intellectual property laws, and Reaching Neighbors reserves any rights not expressly granted herein.
Reaching Neighbors® makes no representation or guarantee regarding the results you will achieve from using the Services. Reaching Neighbors® does not act as an agent, partner, joint venturer, or in any other capacity on your behalf or on behalf of the United States Postal Service ("USPS"). Delivery time for direct mail pieces ordered through our system averages seven (7) to ten (10) business days; however, Reaching Neighbors® cannot guarantee timely deliver by the USPS. All issues related to mail delivery are matters solely between the USPS and yourself.
You are solely responsible for the content and context of all items and materials you compose or otherwise distribute in using the Services. You warrant and agree that, while accessing the Site or any Content and during or as a result of using any Service, you shall not:
harass, threaten, embarrass, or cause distress or discomfort upon another party;
transmit or otherwise distribute any information, data, text, files, links, software, messages, communications, or other materials that may be considered unlawful, harmful, threatening, abusive, harassing, defamatory, vulgar, obscene, hateful, or racially, ethnically, or otherwise objectionable;
impersonate any other person or entity or misrepresent your affiliation with any other person or entity;
violate any applicable laws, rules, or regulations or otherwise use the Services in any manner that violates any applicable laws, rules, or regulations (including laws, rules, and regulations relating to unsolicited messages or calls and U.S. export requirements);
upload, publish, transmit, reproduce, or distribute in any way information, software, or other material that is protected by copyright or other intellectual property rights, without first obtaining proper permission; and
upload, publish, transmit, reproduce, or distribute any unlawful, fraudulent, libelous, defamatory, obscene, pornographic, profane, threatening, abusive, or otherwise objectionable information of any kind (including any transmissions constituting or encouraging conduct that would constitute illegal activity, give rise to civil liability, or otherwise violate any local, state, national or foreign law, rule, or regulation).
Refusal of Service
You understand that Reaching Neighbors® has no obligation to monitor your use of the Services and the materials you develop with the Services. Reaching Neighbors® does, however, reserve the right to review the same and to remove and/or suspend the Services with respect to any materials that Reaching Neighbors® believes (in its sole discretion) are illegal or otherwise improper. Reaching Neighbors also reserves the right, in its sole discretion, to require proof that you are authorized to distribute the content developed with the Services.
Disclaimers / Liability
Although Reaching Neighbors® believes that the Site, the Content, and the Services are reliable and fully available, Reaching Neighbors® makes no guarantees with respect to any of the foregoing. CONSEQUENTLY, THE SITE, THE SOFTWARE, AND ALL OTHER CONTENT AND SERVICES ARE PROVIDED "AS IS" AND REACHING NEIGHBORS® HEREBY DISCLAIMS ALL WARRANTIES AND CONDITIONS WITH REGARD TO THE SITE, THE SOFTWARE, AND ALL OTHER CONTENT AND SERVICES, INCLUDING ALL WARRANTIES AND CONDITIONS OF MERCHANTABILITY (WHETHER EXPRESS, IMPLIED, OR STATUTORY), FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT.
FURTHER, REACHING NEIGHBORS® DOES NOT WARRANT, GUARANTEE, OR MAKE ANY REPRESENTATIONS REGARDING THE USE OF OR THE RESULTS OF THE USE OF THE SITE OR THE SERVICES IN TERMS OF CORRECTNESS, ACCURACY, RELIABILITY, OR OTHERWISE AND DOES NOT WARRANT THAT THE OPERATION OF THE SITE, THE SERVICES, OR ANY OF THE SOFTWARE WILL BE UNINTERRUPTED OR ERROR FREE. REACHING NEIGHBORS® EXPRESSLY DISCLAIMS ANY WARRANTIES NOT STATED HEREIN.
To the maximum extent permitted by applicable law, in no event shall Reaching Neighbors® (including its directors, officers, employees, and agents) be liable for any damages (including any special, direct, indirect, incidental, exemplary, or consequential damages, expenses, lost profits, lost savings, business interruption, lost business information, or any other damages arising out of the use or inability to use the Site, the Services, or any of the software) even if Reaching Neighbors has been advised of the possibility of such damages. You acknowledge that the applicable fees and prices reflect this allocation of risk. Because some states/jurisdictions do not allow the exclusion or limitation of liability for consequential or incidental damages, the above limitation may not apply. If the foregoing limitation of liability is not enforceable for any reason, then in no event shall Reaching Neighbors®'s liability to you for any matter arising under or relating to your use of the Site, the Content, or the Services exceed the total amount you paid to Reaching Neighbors with respect to the particular Services giving rise to the claim.
National Do Not Call Registry
With respect to any Services relating to the provision of phone number lists for telemarketing purposes, you acknowledge and agree that: (i) although Reaching Neighbors® makes reasonable efforts to validate its telemarketing data (including comparing the same against the National Do Not Call Registry on a quarterly basis), you are solely responsible for confirming and validating all numbers against applicable "Do Not Call" registries before using the same and (ii) you are solely responsible for complying in all respects with all applicable federal and state telemarketing laws, rules, and regulations. Consequently, you are strongly encouraged to register with the National Do Not Call Registry for the purpose of personally verifying list compliance.
Reaching Neighbors® reserves the right, for any reason, at its sole discretion, and without notice to (i) terminate, change, suspend or discontinue any aspect of the Services, the Content, and the Site (including features and hours of availability) and (ii) impose limits on certain features of the Site or restrict your access to part or all of the Site.
Links to Other Sites
Links to third-party web sites on the Site are provided solely as a convenience to you. If you decide to access any of the third-party sites linked to the Site, you do so entirely at your own risk. If you use these links, you will leave the Site. Reaching Neighbors does not control and is not responsible for any of these third-party sites or their content, does not endorse and makes no representations about them, any information, software, or other products or materials found there, or any results that may be obtained from using them.
If any of the Services requires you to open an account, you must complete the registration process by providing us with current, complete, and accurate information as prompted by the applicable registration form. You also will choose a password and a user name. You are entirely responsible for maintaining the confidentiality of your password and account. Furthermore, you are entirely responsible for any and all activities that occur under your account. You agree to notify us immediately of any unauthorized use of your account or any other breach of security. We will not be liable for any loss that you may incur as a result of someone else using your password or account, either with or without your knowledge. However, you could be held liable for losses incurred by Reaching Neighbors or another party due to someone else using your account or password. You may not use anyone else's account at any time, without the permission of the account holder. Orders are billed according to arrangements determined by your enrollment and/or company mailing program. Your credit card will be billed for any charges that are your responsibility. Reaching Neighbors makes every effort to ensure accurate pricing, but pricing errors may occur. By submitting an enrollment or order, you agree to pay the price in effect for the applicable Service you are ordering. For pricing questions, please contact us within 60 days of the applicable enrollment or order placement. Please review your order information carefully before placing your order. Once placed, orders cannot be changed or cancelled.
Reaching Neighbors® administers the Site from its office in San Antonio, Texas. Reaching Neighbors® makes no representation that the Site, the Content, or any Services are appropriate or available for use outside the United States, and access to them from territories where their contents are illegal is prohibited. You may not use or export or re-export the materials at the Site or any copy or adaptation in violation of any applicable laws or regulations (including U.S. export laws and regulations). If you choose to access the Site from outside the United States, you do so at your own risk and are responsible for compliance with applicable local laws.
16719 Huebner Road
Building 2, Suite 201
San Antonio, Texas 78248
Phone (210) 496-6352
Fax (210) 496-7135